Caffè Nero

Gerry Ford opened the first Caffè Nero in London during 1997, aiming to create an Italian-style coffee experience distinct from the prevailing global chains. The brand grew rapidly across Europe, establishing itself as the largest independent coffee group on the continent with over 1,000 locations in eleven countries by 2026. This expansion includes significant operations in the UK, Ireland, Sweden, Poland, and Turkey, alongside a strategic entry into the United States market.

The company maintains strict control over its product quality through vertical integration. Since 2009, Caffè Nero has operated its own roastery in Battersea, south London, ensuring all beans are roasted under direct supervision before distribution. This approach allows the business to differentiate itself as a gathering spot focused on atmosphere rather than a fast-food outlet.

Financial independence remains a core tenet of the organization. The Ford family retains ownership through various holding companies, a structure that enabled the brand to reject a hostile takeover bid from EG Group during the pandemic. In early 2026, the company accelerated its American footprint by acquiring Compass Coffee for $4.75 million following the competitor's bankruptcy proceedings. [edit]