Customers actually prefer talking to real humans, so McDonald's, Burger King, and Starbucks are stepping back from relying on AI for customer service. The shift is happening because these major chains realized human staff work better than automated systems.
3h
Customers actually prefer talking to real humans, so McDonald's, Burger King, and Starbucks are stepping back from relying on AI for customer service. The shift is happening because these major chains realized human staff work better than automated systems.
3h
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